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Insights on innovation strategy, leadership, and organizational transformation from MYLES Strategy & Innovation.

Outcome-Driven Innovation Mar 15, 2026

Customer Desired Outcomes: The Building Blocks of ODI

The Concept That Makes ODI Work Every methodology has a core unit — the atom from which everything else is built. For Lean, it is …

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Product Strategy Mar 15, 2026

From Customer Insights to Product Roadmap: The Translation Problem

The Insight Graveyard Every enterprise innovation team has one. A folder — digital or physical — full of research reports that …

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Jobs to Be Done Mar 15, 2026

From JTBD to Product Requirements: Bridging the Gap

The Most Dangerous Gap in Product Development You did the research. You mapped the job. You captured 130 desired outcomes, …

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Jobs to Be Done Mar 15, 2026

Functional, Emotional, and Social Jobs: Understanding the Full Picture

The 70% of Customer Needs That Your Product Team Ignores When I ask product teams in manufacturing and MedTech what their …

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Jobs to Be Done Mar 15, 2026

How to Conduct a JTBD Interview: Questions, Process, and Template

Why Most Customer Interviews Produce Useless Data Your team runs customer interviews. You hear phrases like “it would be …

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Outcome-Driven Innovation Mar 15, 2026

How to Write Outcome Statements That Drive Product Decisions

The Sentence Structure That Predicts Product Success Here is a claim that will sound absurd until you see it in practice: the …

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Product Strategy Mar 15, 2026

Innovation Metrics: Measuring What Matters Beyond Patent Counts

The Vanity Metric Trap How does your company measure innovation? If your answer includes patent counts, R&D spending as a …

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Jobs to Be Done Mar 15, 2026

Jobs to Be Done Canvas: A Step-by-Step Guide

The Tool That Makes JTBD Actionable Jobs to Be Done is a powerful theory. But theory without structure is philosophy, not …

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Jobs to Be Done Mar 15, 2026

Jobs to Be Done Method: A Guide for Product Managers

Why a Forty-Year-Old Insight Is Still Misunderstood “Jobs to Be Done” sounds like an MBA buzzword. And yes, the …

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