WE QUANTIFY CUSTOMER NEEDS
– Achieve sustainable competitive advantages –
– Identify customer needs –
– Shape your business environment –
– Promote customer-centric thinking –
– Minimize risks in the innovation process –
New value creation potential
discovery
Together with your team, we discover customer-centric value creation potentials in existing and new markets. For this purpose, we develop a solution-independent and complete description of the needs of target customers. These are evaluated by customers according to relevance and degree of fulfillment. Gaps in existing and planned service offerings thus become measurable.
Product & service strategy
development
Together with your team, we develop customer-centric product and service strategies that create measurable economic, ecological and social added value.
The result is a description of product and service requirements validated with customers, as well as a business case as a basis for decision-making for implementation.
Business model
innovation
Together with your team and your customers, we develop business models that create measurable economic, ecological and social added value.
The focus is on unique value propositions as the crystallization point for business model innovation.
Innovation & sustainability
anchorage
Together we develop an understanding of innovation and sustainability for your company. Specific goals are derived from the overarching corporate strategy and validated needs of customers and stakeholders. The anchorage is done by deriving measures and responsibilities, as well as by monitoring the achievement of objectives.